A DC engineer is needed to work on-demand for one of our clients. The following duties should be able to be carried out by the engineer:

• Deployment / In-Scope Configuration Items
•  Servers (Virtual & Physical)  Storage & Backup Devices
•  Server Appliances
•  Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS)
•  Tape Storage Units
•  Power Distribution Units rated 3KVA and below
•  SAN Fabric Switches
•  Network Switches
•  KVM Units  WAN Optimization Devices
•  Firewalls
•  Access Points
•  Routers
•  Physical Cabling
•  Cable Management
•  Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List
•  Power Cycling
•  Running Diagnostics Commands
•  Conducting whole unit replacement
•  Inserting/Removing Media  Replacing Defective Components
•  Assist with fault diagnosis and investigation
•  Configuring Remote Access
•  Basic Storage Array Configuration
•  Replacing faulty cables
•  Tape Management and Maintenance
•  Rebooting routers, servers, storage devices or other equipment
•  Providing loop-back cables in order to test circuits remotely
•  Re-seating or replacing components or cables
•  Cleaning fibers
•  Identify/Analyze fiber issues by using OTDR/LSPM/VFL
•  Installing loop backs
•  Racking, de-racking, and upgrade of any device installed Operations Tasks List
•  Updating and Recording of activities in relevant IT Ticket Management System
•  Coordinating and agreeing attendance time and date with key stakeholders
•  Provide support either through phone, remote tools, or in person at onsite
•  Perform installation as needed either through physical or network medium
•  Coordinate the actual activity date and timing, including arrival and departure times.
•  Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment
•  Labeling, Patching and Asset Tagging activities
•  Following specific task instructions and providing necessary reporting as necessary

Job Requirements:

Technical Skills

•  Good general understanding of IT principles such as Networks, Hardware and Domains
•  Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting, H&E support
•  Knowledge of server/client operations in a domain environment including Active Directory
•  Understanding of current and legacy hardware Infrastructure platforms
•  Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment’s, Rack and Stack of the equipment/cable
•  Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment
•  Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations
•  Knowledge of TCP/I P standards and networking
•  Experience with Tape Management activities
•  Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
•  Familiarity with backup and recovery software and methodologies Language skills needed
•  English Soft Skills
•  Exceptional customer facing skills
•  Able to communicate clearly and effectively both with Client and the Customer
•  Logical and analytical approach to work
•  Accurate record keeping
•  Able to work unsupervised
•  Good timekeeper
•  Intense focus on quality work
•  Productive and Efficient Academic Background
•  Bachelor of Engineering / Technology / Science or Equivalent Work Experience
• Overall Experience (in yrs.)
•  5 – 7 years (min