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Summary

CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability to effectively manage communication flow between shifts to ensure seamless service delivery.

Key Responsibilities:

Service Planning and Delivery:

• Plan and coordinate all repair, installation, and modification services within the data centre facilities.
• Ensure timely and efficient execution of service activities to minimize downtime and maximize operational efficiency.
• Oversee both self-delivery and contractor activity on site, ensuring compliance with safety regulations and company standards.

Technical Expertise:

• Possess a deep understanding of data centre operations, including power distribution, cooling systems, networking, and security protocols.
• Provide technical guidance and support to the operations team to resolve complex issues and optimize performance.

Communication and Coordination:

• Facilitate effective communication flow between shifts to ensure continuity of operations and seamless handovers.
• Collaborate with cross-functional teams, including facility management, engineering, and IT, to address operational needs and requirements.

Risk Management:

• Identify potential risks and develop mitigation strategies to safeguard critical infrastructure and data assets.
• Conduct regular inspections and audits to ensure compliance with industry regulations and best practices.

Performance Management:

• Establish key performance indicators (KPIs) to measure the efficiency and effectiveness of data centre operations.
• Analyze performance metrics and implement process improvements to optimize resource utilization and reduce costs.

Qualifications:

• Bachelor’s degree in information technology, Electrical Engineering, or a related field.
• Proven experience in data centre operations, with a minimum of 5 years in a managerial role.
• Strong technical background with expertise in power distribution, cooling systems, and networking infrastructure.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams.
• Proficiency in project management tools and techniques.
• Relevant certifications (e.g., CDCP, CDCS, PMP) are a plus.