The key responsibility for this role is to ensure the optimal performance of Smart database and associated functionality and essentially ensure that the Smart databases meet user requirements.

Database Support & Operations

• Provide 24/7 support to ensure high availability, integrity, security, and performance of Smart’s databases.
• Assist with database maintenance, installations, configurations, upgrades, and patch management for Oracle, MSSQL, and MySQL environments.
• Perform daily backups, verify data integrity, and support restore processes.

Monitoring & Troubleshooting

• Monitor database logs, performance, and abnormal activities, escalating issues as necessary.
• Provide first-level troubleshooting for database incidents and support customer service inquiries under defined SLAs.

Documentation & Reporting

• Maintain accurate documentation of procedures, configurations, backup schedules, and incident resolutions.
• Generate regular database performance reports and ensure compliance with database standards.

Collaboration & Continuous Improvement

• Work closely with senior DBAs, internal teams, and other departments to support business systems.
• Stay updated on Smart solutions, current database trends, and attend training to enhance skills.

Requirements

 Qualifications

• Holder of a bachelor’s degree in lieu demonstrate experience in database administration and a professional qualification.
• An experience of 2 years working with PostgreSQL
• Strong PostgreSQL query writing, tuning skills, and shell scripting
• Hands-on knowledge of backup and recovery methods and tools
• Experience with high availability and disaster recovery including data replication
• Solid understanding of Linux and Windows Server environments.
• Familiarity with automation tools like Ansible, Terraform, or Kubernetes for DB deployment/management.