The Debt Recovery Officer is the go to person responsible for collections and mitigation policies to cap bad debts and recover the overdue Accounts.

Responsibilities

• Primary responsibility is Recovery and collection of overdue and existing Non Performing loans.
• Track and trace missing and off the Grid clients with overdue loans.
• Evaluation of bad debts, Analysis and consistent follow-up to recover.
• Timely communication with customers in collaboration with the B.D.Os.
• Daily, weekly and monthly reporting.

Qualifications, Experience & Attributes

• Bachelor’s degree or Diploma in Business related field.
• At least 3 years’ experience in Microfinance, lending Institutions or SACCOs
• Proven background in Credit, loans or debt management organizations.
• Experience dealing with high volume calling and hitting monthly targets.
• Persuasive with strong communication skills.
• Self –driven and demonstrate ability to work with minimum supervision.
• Strong attention to detail, goal oriented.
• Outgoing and confident personality who is able to operate at all levels.