Responsibilities & Day-to-day Activities:

• Coordinating between multiple product and engineering/project teams on the customer side and Testing Services activities to ensure timely and high-quality delivery
• Build and lead a collaborative all testing activities across QA teams
• Attend various internal and customer meetings such as stand-ups, project planning, project review and relationship management
• Attend (remotely) client meetings to understand scope, requirements, and scheduling
• Engage with the customer and their teams to drive best practices that lead to a testing-focused approach.
• Double-check the  testing scenarios created by the customer and ensure it is exhaustive
• Assist the internal team with test strategy and design
• Capture and review high level test requirements and translate those into “in the wild” scenarios.
• Carry out manual testing of the application
• Write Test Cases (TCs) for functional (FN) testing as well as monitor and triage test cycles to ensure high quality results
• Use Applause platform to create and organise test runs for active and passive payments testing, functional and end to end product testing scenarios
• Review bugs reported by testers and manage bug tracking systems
• Encourage new ideas and take on diverse initiative that may result in productivity improvements
• All other project-related activities are defined by the customer and Applause team.

Required Skills and Experience:

• Professional experience in quality assurance, testing and test case management
• Manual Testing skills
• Experience using Azure DevOps (or similar systems)
• Experienced in stakeholder management and client-facing communication
• Strong verbal and written communications skills in English
• Responsible, team-oriented, self-starter, proactive with excellent analytical and troubleshooting skills
• Language: Native English Proficiency