The Communications Authority of Kenya is the regulatory authority for the communications sector in Kenya. Established in 1999 by the Kenya Information and Communications Act, 1998, the Authority is responsible for facilitating the development of the Information and Communications sectors including; broadcasting, multimedia, telecommunications, electronic commerce, postal and courier services.

Job Specifications

The duties and responsibilities of the officer will entail:

• Developing, reviewing, and ensuring implementation of the ICT Strategy, plans, policies, systems, and procedures in line with the Authority’s strategic plan;
• Providing sound leadership to the staff in the division through work allocation, performance appraisals, and provision of end-user training for capacity development;
• Preparing comprehensive annual budgets (software and hardware acquisition) for approval by the Senior Director, Corporate Resource Management Directorate to ensure the smooth running of the department;
• Monitoring and evaluating ICT projects by reviewing their progress and evaluating the milestones achieved;
• Developing and ensuring implementation of accountability structures for systems used in the Authority;
• Establishing and providing standards for acquisition, implementation, and management of ICT networks for the Authority;
• Coordinating technical and functional improvements of the information systems in collaboration with end-users;
• Developing, reviewing, and implementing programs for safeguarding data integrity of all systems and ensuring system availability through the necessary technical support and upgrades;
• Developing and implementing guidelines on distribution, installation, upgrade, maintenance, and replacement of ICT infrastructure and promoting the use of cost-effective ICT solutions;
• Establishing operational linkages with other directorates, departments, and divisions of the Authority to facilitate efficiency.
• Developing, reviewing, and ensuring implementation of disaster recovery and business continuity plans in line with the Authority’s strategy and operations;
• Developing, reviewing, and ensuring implementation of the Authority’s ICT Systems Disaster Recovery Plan (DRP);
• Developing, reviewing, and ensuring implementation of the Authority’s Business Continuity Plan (BCP).

Person Specifications

For appointment to this grade, a candidate must:

• At-least ten (10) years of relevant work experience in the Public or Private sector, At-least three (3) years of which must have been in a management role;
• Bachelor’s Degree in any of the following disciplines: – Information Technology, Computer Science, Management Information Systems (MIS), Business IT, Software Engineering, ICT Project Management, Computer Engineering, or any other relevant and equivalent qualification from a recognized Institution;
• Masters Degree in any of the following disciplines: – Information Technology, Computer Science, Management Information Systems (MIS), Business IT, Software Engineering, ICT Project Management, Computer Engineering, or any other relevant and equivalent qualification from a recognized Institution;
• PRINCE2, PMP or equivalent Project Management Certification;
• At least any one (1) certification from relevant professional bodies in either CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), CISA, CISM, CGEIT or other equivalent qualifications from a recognized institution;
• Management course lasting not less than four (4) weeks or an equivalent leadership development program;
• Professional Membership as applicable;
• Shown merit and ability as reflected in work performance and results;
• Fulfilled the requirements of Chapter Six of the Constitution.

Key Competencies and Skills

• Strong communication and reporting skills;
• Strong analytical and numerical skills;
• Strong organization and interpersonal skills;
• Mentoring, coaching, and leadership skills;
• Ability to work under pressure, prioritize and multi-task;
• Strong managerial skills and ability to lead teams;
• Professionalism; and
• Ethics and integrity.