We are an East African Growers Limited Group Company. Our core business operations include growing, processing and exporting of flowers, vegetables and fruits. We also have an in-house logistics and freight division.

Position Overview:

Join our dynamic team as a Documentation Clerk and be an integral part of the clearing and forw∅arding process in our freight logistics company. Your primary responsibility will be to ensure the accurate preparation, processing, and filing of all necessary documentation related to the import and export of goods, in compliance with relevant regulations and company policies.

Job Responsibilities:

• Prepare, review, and process shipping documents such as commercial invoices, packing lists, bills of lading, and customs clearance documents.
• Coordinate with internal departments, clients, carriers, and government agencies to ensure smooth and timely clearance of goods.
• Maintain accurate records of all documentation and transactions for auditing and reference purposes.
• Monitor and track shipments to ensure they are delivered on time and in compliance with regulations.
• Handle inquiries and provide updates to clients regarding the status of their shipments.
• Stay updated on changes in import/export regulations and requirements to ensure compliance.
• Assist in resolving any issues or discrepancies related to documentation or shipments.
• Support other team members and departments as needed to ensure efficient operations.

Qualifications and Experience

• Proven experience in a similar role within the clearing and forwarding industry.
• Must hold a diploma or bachelor’s degree in Logistics or related course.
• 2-3 years’ work experience in a general office position, or equivalent
• Experience in Transport Documentation Processing would be an added advantage.
• Strong understanding of import/export regulations and documentation requirements. Excellent attention to detail and organizational skills.
• Proficiency in using documentation and tracking software.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving skills and the ability to handle discrepancies effectively.