Responsibilities

• Provide strategic and operational leadership to Conference Facility technology, covering but not limited to: Conference Management and Simultaneous Interpretation Systems (CMSI), Remote Simultaneous Interpretation (RSI), Audio-Visual (AV) Distribution and Control, AV Broadcasting and Recording Systems, Web Streaming, Video Conferencing, Digital Signage, Conference Operations, Conference Engineering and Maintenance.
• Develop cost proposals for contractual services, oversee the technical evaluation of proposals received and manage the contract service related to conference technology and support.
• Plan for phased and minimal upgrade of outdated AV and IT equipment in the existing conferencing facility to have uninterrupted conferences to ensure customer satisfaction until the new Gigiri Master Plan (GMP) project is implemented.
• Contribute to the design phase and participate in the implementation of the GMP project together with the Project team and AV consultants.
• Track and monitor AV and ICT support requirements for upcoming conference support requirements against both approved calendar and non-calendar meetings. Monitor progress against plan, requirements, quality measures, standard processes and take corrective actions when required.
• Provide professional leadership and work direction to assigned conference support team, and/or mentor and supervise the work of new/junior officers, contract staff, etc.
• Propose policies, standards, and operating procedures to contribute towards a managed end-to-end conference technology support and ensure that compliance is maintained under his/her area of responsibility.

Requirements

Education

• Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics, business management or related field is required.
• A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two (2) additional years of relevant work experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Job – Specific Qualification

• Supplemental certifications in the AV, fields such as Certified Technology Specialist (CTS, CTS-D, CTS-I), Dante, Shure/DIS, AMX etc. are required.
• Supplemental certifications in the ICT & Project Management fields such as ITIL, Prince 2 or PMP are required.

Work Experience

• A minimum of Five (5) years of progressively responsible experience in planning, design, development, operation and maintenance of large-scale Conference Management and Simultaneous Interpretation (CMSI) systems with 1,500+ delegate positions is required.
• Experience with Remote Simultaneous Interpretation (RSI) platforms, AV Distribution and Control, AV Broadcasting and Recording Systems, Web Streaming, Video Conferencing & Digital Signage is required. AV experience in an international organization is desirable.
• Two (2) years or more of experience in data analytics or related area is desirable.