20 Oct 2017

Elysian Resort Runda Job Vacancy : Head of IT

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Elysian Resort Runda is a new 3 star residential conferencing facility located in Runda, Nairobi.
The Resort is looking to hire a full time Head of IT.

Job Purpose: To maintain highest possible standards of IT and hotel operating systems that will enable the business to flow seamlessly; Provide day to day support to all IT systems, business systems, office systems, computer networks Audio visual and telephony systems throughout the hotel.

Additionally, organize or facilitate user training and support of all property/site systems, network enhancements, hardware and software support as well as maintain inventory of all hardware products and software licenses, and review maintenance agreements
 
Responsibilities:
  • Take a leadership role in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department
  • Co-ordinate vendors for guest Internet, Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems and other software vendors.
  • Oversee and handle network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Anti-virus setup and day to day support.
  • Plan, assign and take the report from the IT team.
  • Identify and implement solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Ensure that policies and procedure relating to PCI compliance are updated.
  • Maintain a system error / progress log book and deals with reported problems.
  • Ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitor and maintain proper inventory of hardware and software license.
  • Aware of IT Security Policies and ensure implementation through regular staff training.
  • Be updated with latest hotel technology and security risks on a regular basis.
  • Able to perform other IT or Systems related task assigned by the management.
  • Responsible for the maintenance and use-age of audio-visual equipment in the conference rooms including translation equipment.
  • Together with the a designated person from marketing, update the website
Qualifications for the Head of IT Job
  • Should have a Degree or Diploma in Information Technology. Along with in-depth knowledge of Microsoft Operating systems, Microsoft or Cisco certification.  Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
  • Experience with these Hospitality related applications and or systems (Fidelio; Opera; Micros; PMS, POS, Key card, PBX, Voice mail).
  • Should have a minimum of five (5) years of experience in hospitality operations, and IT support roles. Along with minimum of two (2) years of Supervisory / managerial experience


How to Apply

Qualified applicants to send their Applications to reach the undersigned email on or before 30th October, 2017.





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