25 Feb 2025

Emergency Medical Services Manager at St John Ambulance

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Job Description

St. John Ambulance is an international humanitarian Organization and is a foundation of the Order of St. John. St John Kenya is a charity established by St John Ambulance of Kenya Act Cap 259 for the purposes of, among other things, offering relief to the injured and sick people without discrimination through its first aid and health programs.

Emergency Medical Services Manager

JOB SUMMARY

The Emergency Medical Service Manager is responsible be responsible for the overall administration of the Emergency Medical Service department to ensure revenue growth and operational efficiency.

KEY RESPONSIBILITIES

  • Coordinate staffing within the department and oversee employee performance.
  • Oversee emergency vehicles, medicine supplies, and equipment and their inspection and compliance.
  • Serve as a liaison with the Training and Ambulance Service Committee that provides direction and input on the ambulance business, finance, and performance.
  • Oversee the administration of the Ambulance Service Local Agreement with clients.
  • Oversight of ongoing ambulance contracts and changing contract provisions as required and within the law.
  • Develop and manage the Ambulance Service annual budgets through monitoring expenditures, possible future expenditures and potential donors and grant sources.
  • Coordinate EMT students in liaison with the course coordinator as they undertake their clinicals.
  • In coordinationwith the HR, investigate complaints on contract performance issues. Ensure compliance with established rules, ordinances, and regulations.
  • Interact regularly with involved jurisdictions, boards committees, councils and the communication/ dispatch center to identify and resolve problems and seek appropriate creative solutions.
  • Coordinate staff, scheduling shifts, policy development, accreditation compliance, quality improvement, interagency response matters, trainings and direct patient care
    during shifts.
  • Advise the CEO on issues relating to Ambulance service department.
  • Recommend and develop program, policies and processes relating to Ambulances.
  • Answer any question and provide information to the public including letter writing, proposal development and making formal presentations.
  • Application of Emergency Medical Services knowledge and expertise in program oversight
    including broad knowledge of up-to-date technology, regulations, and laws.
  • Develop and present related reports and proposals to the Ambulance Service Committee, management team, user agencies, vendors and other interested stake holders.
  • Provide information and assistance to other departments, outside agencies, and the public on assigned functions.
  • Any other duties related to this role allocated by supervisor or any person in authority.

REQUIRED QUALIFICATIONS

  • BSc in Nursing, or Higher Diploma in Nursing (KRN) Preferably Critical Nursing.
  • At least 6 years of relevant experience where 2 years should be in management level
  • Strong Experience in Accident Emergency of ICU
  • Strong interpersonal and communication skills
  • Good managerial skills to lead the team successfully.
  • Be a significant part in the growth of the company, aligning your goals with those of the organization to drive success.
  • Knowledge of medical emergency and evacuation will be an added advantage.
  • Ability to work under intense conditions.
  • Strategic decision-making skills.
  • Problem solving skills.


Method of Application

Applications should be sent to

 [email protected]

 by March 7, 2025 with only ‘POSITION APPLIED FOR’ as the subject line. Applications will be reviewed on a rolling basis. St John Kenya is an equal opportunity employer and women, youth, minority, marginalized groups and persons living with disabilities are encouraged to apply. Only short-listed applicants will be contacted. Any form of canvassing will lead to automatic disqualification.





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