MAIN RESPONSIBILITIES

Data Cleaning, Merging, Reconciliation, Submission:

• Own preparation of the global survey dataset, combining HR system (Workday) data with separately collected office submissions.
• Apply business rules consistently and reconcile records across all data sources.
• Submit a single, validated dataset to the survey vendor on schedule, with all quality checks complete.

Data Collection:

• Own employee data collection from offices that operate outside the HR system (Workday).
• Partner with HR contacts globally to ensure timely, accurate submissions.
• Validate returned data against established quality standards; identify and resolve issues proactively.

During Survey Support:

• Serve as the data point of contact during the live survey period.
• Investigate and resolve participant data queries; escalate systemic issues to the Our Voice programme lead (survey owner).

Post-Survey Updates:

• Process post-survey demographic corrections to preserve year-on-year trend continuity.
• Update manager and reporting line data ahead of results release.
• Resolve ad-hoc data issues as they surface.

KNOWLEDGE, SKILLS AND REQUIREMENTS

• Bachelor’s degree in HR, Business, Data, or related field; or equivalent qualification or experience.
• Advanced Excel: lookups (VLOOKUP, XLOOKUP, INDEX-MATCH), pivot tables, conditional formatting, duplicate handling.
• Comfortable working with large datasets (30,000+ rows).
• Experience running structured data quality checks across multiple sources.
• Ability to work independently using detailed process documentation and recorded handover materials.
• Comfort reading and interpreting structured HR or employee data.
• Required Language: English.
• Working Setting: Fully Remote