Job Purpose: 

The Assistant Manager/Manager Employee Relations will be responsible for fostering a positive workplace culture and managing key aspects of employee relations within the Bank. This role encompasses consequence management, employee experience and disciplinary procedures. The ideal candidate will be a strategic thinker with a strong understanding of HR practices, local labour laws.

Key Responsibilities: 

• Consequence Management: Implement fair and consistent consequence management frameworks that address performance issues, misconduct, and grievances, ensuring alignment with organizational values and compliance with legal standards.
• Disciplinary Procedures: Ensure just administration of disciplinary actions, ensuring that processes are fair, transparent, and consistent. Provide guidance and support to managers on handling disciplinary issues in alignment with company policies.
• Stakeholder Collaboration: Partner with leadership, managers, and HR teams to address employee relations issues, facilitate communication, and promote a healthy organizational climate.
• Training and Development: Develop training programs for managers and employees on topics such as conflict resolution, diversity and inclusion, and effective communication to enhance overall employee relations.
• Policy Development: Review and update employee relations policies and procedures to ensure they are current, compliant, and supportive of the bank’s strategic objectives.

Qualifications

Education and Experience: 

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or relevant HR certification preferred.
• 7+ years of experience in human resources, with a focus on employee relations, organizational development, or a related area, ideally within the banking or financial services sector.
• Strong understanding of employment law, HR best practices, and regulatory requirements.

Key Skills and Competencies 

•  Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.
•  Proven track record in managing complex employee relations issues and implementing effective engagement and wellness programs.
• Strong analytical skills, with the ability to use data to drive decision-making and measure the effectiveness of initiatives.
• A proactive and strategic mindset, with a commitment to fostering an inclusive and supportive workplace.