Role Summary

• Responsible for reconciling debtor accounts, enforcing credit policies, ensuring timely collections, reducing credit risks, and maintaining strong client relationships. Ensures strict compliance with SOPs and financial controls.

Key Responsibilities

• Account Reconciliation & Oversight
• Perform monthly debtor reconciliations and resolve discrepancies.
• Review accounts for payment status, bad debts, and write-offs.
• Ensure accurate and timely client statements.
• Work with Sales and Finance to resolve complex account issues.
• Monitor credit policy adherence and recommend corrective actions.
• Credit Management & Collections
• Drive timely collections and maintain acceptable debtor days.
• Share monthly statements and follow up on overdue accounts.
• Track payment trends and credit limits to reduce risks.
• Resolve billing issues and negotiate payment plans.
• Advise management on creditworthiness and policy improvements.
• Reporting (By 5th of every month)
• Daily Revenue/Credit Status Report
• Monthly Collections vs Targets
• Aged Debtors Analysis
• Rejection Analysis
• Team & Compliance
• Supervise sales team on SOP adherence and timelines.
• Identify and escalate credit policy breaches.

Requirements

• Degree in Finance/Accounting/Business Admin
• CPA/ACCA added advantage
• 2+ years’ experience in credit control in an healthcare environment.
• Strong Excel and financial system skills
• Experience managing customer accounts
• Strong leadership and negotiation skills