About The Role

DT Global is seeking expressions of interest from Makerspace Experts for a common user facility in Kenya. The expert will be responsible for supporting the project beneficiaries in the service, maintenance, and support of equipment in the Makerspace. He/she will also assist in the delivery of short training and/or orientations on the use of equipment for users of the space.

Key Responsibilities:

• Support in setting up the Makerspace and ensuring it has the relevant utilities for proper operations.
• Maintain and support the day-to-day operations of the Makerspace and its technologies.
• Operate a variety of prototyping machines including laser cutting systems, 3D printers, and other power equipment.
• Supervise the space, facilitate learning, and ensure safety protocols are observed.
• Advise and conduct training for individuals using the different equipment as they are implemented in the facility.
• Familiarize, assess, and mitigate risks and hazards associated with use of technology in the space.
• Manage budgets, inventory storage and replacement, tracking of use, maintenance, and procurement.
• Produce training material (videos and manuals) that will be shared with the beneficiaries.
• Sort, file, and retrieve documents related to the Makerspace including utilization data.
• Set up the Makerspace according to the scheduled activities for use by the beneficiaries.
• Train users on all equipment within the space and create training guidelines for each piece of equipment.

Qualifications and Experience

• Associate degree, certification, or equivalent coursework in a related field is required; or a combination of relevant education, training, and experience.
• At least 10 years of relevant experience in managing and coordinating multiple makerspaces. Relevant hardware/software technical support considered in lieu of degree preferred.
• Knowledge of current desktop and mobile operating systems.
• Possess knowledge and experience with typical equipment found in design/Makerspaces such as 3D printing, large format printing and PCB/CNC mills, and helping users with these technologies.
• Able to multitask with a high volume of personal interaction with various users.
• Able to effectively communicate technical information to technical and non-technical personnel.
• Experience with safety protocols including developing Risk Assessments and Work Instructions.
• Working effectively as a team member Serving people of diverse ages and cultural/ethnic/language background.
• Good interpersonal communication skills (Verbal and Written).
• Good creativity and problem-solving skills.