Scope of Work

The ERP Change Management Expert responsibilities will include:

• Conduct a comprehensive analysis of the organization’s current state, including culture, processes, and readiness for the ERP implementation.
• Develop a detailed change management strategy specifically tailored for the new ERP project, incorporating communication plans, training programs, and stakeholder engagement.
• Collaborate with the implementation team to ensure alignment between technical aspects of ERP deployment and change management efforts.
• Provide ongoing support during ERP implementation, addressing resistance, facilitating training, and communicating updates.
• Evaluate and recommend strategies for sustaining and optimizing ERP system usage post-implementation.

Minimum Qualifications and Experience

• A bachelor’s degree in ICT, project management or related field.
• A minimum of fifteen (15) years working within the IT industry, ten (10) of which are in enterprise solutions architecture consulting with specialization in warehousing and distribution solutions.
• Local and global ERP implementation consulting experience for large distribution, warehousing, and supply chain organizations preferably within the pharmaceutical or medical industries.
• Experience in designing standards and policies for ERP implementation.
• Experience working with USAID projects.
• Change management expertise in the implementation of large ERP projects.
• A strong understanding of the operations of health supply chains in Africa.
• Knowledge of health systems and policy issues.
• Strong project management and organizational skills.