About the Role:

We’re seeking a driven and ambitious individual to join our team as an Odoo Customer Executive based in Nairobi, Kenya. You will play a crucial role in expanding our reach, supporting existing clients, and driving sales success.

Responsibilities:

Lead Generation and Qualification:

• Follow up on leads and opportunities generated through various channels.
• Identify potential clients and qualify their needs and suitability for Odoo solutions.
• Build rapport with potential clients, understand their business challenges, and present compelling solutions.

Project Implementation Support:

• Assist with the implementation of Odoo projects for new clients.
• Work alongside consultants to ensure smooth project delivery and client satisfaction.
• Provide technical and functional expertise to clients during implementation.

Customer Support and Success:

• Deliver exceptional post-implementation support to existing Odoo clients.
• Address client queries, troubleshoot technical issues, and guide them in maximizing Odoo’s benefits.
• Proactively identify and address client needs, ensuring their continued satisfaction and success.

Business Development:

• Proactively identify and develop new leads and opportunities for the business.
• Expand your network within relevant industries and build strong relationships with potential clients.
• Contribute to the development and execution of sales strategies and campaigns.

Qualifications:

• 2-3 years of experience in selling business software, preferably ERP solutions.
• Experience with Odoo ERP is highly desirable.
• Strong understanding of the Kenyan business landscape and its challenges.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, results-oriented, and able to work independently.
• Ability to build strong relationships and cultivate client trust.
• Proactive and eager to learn and adapt to new technologies.