Summary

The IT department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world. An integral component of this effort is the implementation of an ERP solution, Microsoft Dynamics 365 for Operations.

The ERP Data Management Specialist is focused on ensuring the successful conversion of legacy data into the ERP system, and ongoing operations of ETL processes. Primary responsibilities include data conversions, mapping from legacy systems, and assisting with development and operations of automated ETL systems in support of ERP, ability to solve and provide guidance on data issues, data analysis, data quality management, developing business rules, and ad-hoc data reporting.

Major Responsibilities

•  Develop, handle, and implement data mapping and conversions for imports of master and historical data. Participate in automated ETL design, implementation, testing, performance tuning, documentation, and operational management.
•  Perform analysis, cross-referencing, merging, and consolidation of data from various sources. Collaborate with staff and vendors, including Data Architect, System Architects, and Business System Managers to contribute to current and future design, implementation, and documentation of data, metadata, and overall systems data architecture.
•  Collaborate with QA teams to ensure appropriate technical and business testing of data conversion and ETL operations. Support as necessary the daily administration and performance of the IRC’s systems for users throughout IRC’s field and headquarters operations and external partners
•  Build and maintain systems documentation including processes and procedures, data architecture, functionality, security, and policies. Perform third-level support functions for IRC business systems.
•  Coordinate data migration activities, across various functional groups, globally. Contact person for any kind of issues, raised by end users, with respect to data.

Key Working Relationships

• Position Reports to:Senior Technical Services Manager
• Position directly supervises:N/A
• Indirect Reporting: N/A

Other Internal and/or external contacts:

Internal: 

•  Applications Group team members, in particular Data Architect, Software Development Manager
•  Project Business Owners, business project team members outside IT, and wider stakeholders
•  Subject Matter Experts across other departments
•  Project Managers and Project Coordinators in the Project Management team

External:  

•  Vendors and Consultants

Requirements

Required Skills

•  Bachelor’s degree or equivalent experience
•  3+ years of proven ability working with SQL queries, stored procedures.
•  3+ years of data analysis, conversions, source to target mappings, testing, and operations.
•  1+ years of experience with automated ETL tools
•  1+ years of experience working D365 Finance and operation product, in terms of loading data.
•  Familiar with the concepts of Entity, and able to solve data errors.
•  Solid grasp of data quality concepts and processes
•  Strong with Microsoft Excel
•  Experience with full lifecycle ERP implementations and typical master data requirements
•  Ability to constantly learn and adapt to new technologies.
•  Proven interpersonal skills in both verbal (i.e. day-to-day discussions, team meetings, workshops) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications.
•  Strong analytic curiosity and innovative problem-solving skills.
•  Good active listening skills and solid attention to detail
•  Strong presentation and interpersonal skills
•  Demonstrable ability to work both independently and in a dynamic, multi-functional team structure.

Preferred Additional Qualifications

•  Knowledge of Microsoft 365 for Finance and Operations (formerly AX) related data structures and entities
•  Software development experience, some programming experience.
•  Working knowledge of Microsoft Access
•  Working proficiency of data modeling, normalization, entity-relationship diagrams, star schemas, data warehousing, entity models, and other data design concepts
•  Experience with Business Intelligence tools and methods such as PowerBI, and Tableau
•  Experience with Data management framework, with D365 Finance and operation product.
•  Experience in the NGO sector in the delivery of systems across varying IT infrastructure and low/intermittent bandwidth scenarios

Working Environment

•  Standard office working environment.
•  Some international travel as needed.