Responsibilities:

• Design, develop, and implement ERP system application features and enhancements.
• Support global end users in all financial system functions related to the ERP application.
• Gather business requirements and prepare documentation related to functional or technical design documents.
• Manage user defect/issue reporting queues and work in the ERP to determine the root cause and resolution of the defect/issue.
• Manage tasks related to ERP administration, improvements, upgrades and enhancements.
• Functional testing and rollout of customizations, custom objects, new enhancements, application releases and system integrations based on user/business needs.
• Work with IT and technical consulting partners towards common goals or resolutions.
• Develop a strong understanding of business processes and culture.
• Communicate with business users on system performance, status of enhancements and defects.
• Provide proper training to users and implement a solution that fits the way people work.
• Develop and maintain reports, workflows, and queries.
• Stay abreast of new functionality within the Unit4 Product family and maintain an up-to-date knowledge of statutory requirements.

Required Experience

• A minimum of six years of Unit4 Business World ERP experience including configuration, implementation, administration, updating, and troubleshooting required.
• A minimum of five years of business analyst experience with financial business processes in Unit4 Agresso/Business World.
• Experience in NGO/Government context desirable.
• Experience with Unit4 Business World SQL, APIs, Extension Kit, Absences, Procurement, General Ledger, Accounts Payable, Expenses.
• Experience with Unit4 Business World ERP versions 7.11 – 7.13.
• Experience with operational accounting, procurement, human resources, and financial reporting preferred.
• Experience with business requirements, technical analysis and design, coding, testing, and implementation of customizations within software environment preferred.
• Experience creating custom AG16s, Excelerators, and SQL scripts is an asset.
• Experience working with end-users to map, implement, and test requirements is an asset.
• Ability to automate business / ERP processes in a Business World environment.
• Must have high level of data analysis proficiency in Excel (e.g.: Pivot Tables, advanced formulas/lookups, etc.).
• Demonstrated strong communication skills, flexibility, ability to deal with ambiguity and willingness to learn new skills and technologies.
• Ability and willingness to work in a global environment with multiple time zones.
• Must have legal authorization to work in the country of application (i.e., Kenya, South Africa, Ethiopia, Zambia or the United Kingdom).