Key roles and responsibilities

ERP assessment

• Evaluate and map existing systems and business processes.
• Analyse current business processes and systems to identify gaps, inefficiencies, and potential risks, along with mitigation strategies.
•  Present and demonstrate an upgraded system framework, highlighting process improvements, efficiency gains, and cost savings.
• Conduct a comprehensive feasibility study for implementation, including a structured roadmap.

 ERP system implementation and integration

• Plan, coordinate, and oversee ERP system implementation.
• Collaborate with stakeholders to define system requirements and ensure alignment with business objectives.
• Ensure seamless ERP system integration with existing IT infrastructure and business processes.

Project Management

• Develop project plans, timelines, and budgets for ERP initiatives.
• Lead project teams, assign tasks, and track progress to meet deadlines.
• Ensure projects stay within scope and budget, adjusting plans as necessary.

Training and Support

• Design and implement capacity-building programs for IT staff and end users.
• Provide ongoing user support, troubleshooting issues, and offering effective solutions.
• Maintain system documentation and user manuals for training and reference.

​​​​​​​System Maintenance and Updates:

• Monitor ERP system performance and conduct regular maintenance.
• Implement system updates and upgrades to enhance functionality and security.
• Incorporate all business processes into a single platform which can be used across all of the group’s companies in Africa.
• Ensure data integrity and security within the ERP system.

​​​​​​​Vendor Management

• Liaise with ERP software vendors to ensure quality service delivery and support.
• Negotiate contracts and manage relationships with third-party vendors.
• Evaluate and select new ERP solutions as needed.

​​​​​​​Business Process Optimization

• Analyze business processes to identify opportunities for improvement.
• Align ERP system capabilities with business needs to optimize efficiency.
• Collaborate with various departments to streamline operations.
• Proven experience in Relational Database Management and Software Development.

​​​​​​​Reporting and Analytics

• Develop and generate reports to provide insights into business performance.
• Leverage ERP data for decision-making and strategic planning.
• Ensure reporting tools meet the diverse needs of stakeholders.

Academic/professional qualification and Experience:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
• Minimum of 7 years of experience leading ERP project implementations across multiple countries, with at least 2 end-to-end projects successfully executed.
• In-depth knowledge of ERP systems (expertise in IScala is an added advantage).
• Proven experience in integrating AI-driven solutions within ERP systems.
• Good project management skills, communication skills, stakeholder engagement capabilities, and a strategic approach to system optimization.