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7 Sep 2024

Executive at Ascent Ltd

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Job Description

A brand is what they say about you behind your back. Our approach of Designing Strategically ensures that the essence of a brand is captured. Giving the brand a reason to exist that challenges their category, clouds competition and inspires consumer action.

Responsibilities

  • Any Graduate
  • Proven experience (2-5 years) in providing IT support, preferably in a warehouse or logistics setting.
  • Strong knowledge of computer hardware, operating systems, and software applications, Basic network systems.
  • Excellent problem-solving and troubleshooting skills.
  • Customer-focused with outstanding communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Detail-oriented and well-organized.
  • Willingness to work in shifts or extended hours, if required.
  • Help Desk Support:
  • Act as the first point of contact for warehouse staff seeking technical assistance, both in person and remotely.
  • Provide prompt and efficient resolution of hardware, software, and network-related issues.
  • Troubleshooting and Problem Resolution:
  • Diagnose and resolve technical issues reported by warehouse personnel related to computers, printers, scanners, and other IT equipment.
  • Escalate complex problems to the IT team or vendors when necessary and follow up to ensure timely resolution.
  • Inventory Management:
  • Maintain an accurate inventory of IT hardware, software licenses, and related equipment used in the warehouse.
  • Assist in the procurement and deployment of new IT assets as needed.
  • Data Security and Backup:
  • Ensure data security measures are followed, including regular backups of critical systems and data.
  • Assist in implementing security protocols to protect sensitive information.
  • User Training and Documentation:
  • Conduct training sessions for warehouse personnel on IT procedures, best practices, and software usage.
  • Maintain documentation for IT processes, troubleshooting guides, and user manuals.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 16 September. 2024




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