Job Description

Executive Support

• Manage calendars, meetings, and scheduling priorities
• Organize and monitor inbox communication
• Coordinate travel and logistics
• Prepare meeting materials and track follow-ups
• Support document and presentation preparation

Marketing & Content Support

• Coordinate and schedule social media content
• Support email marketing campaigns
• Draft and edit content
• Conduct market and competitor research
• Support LinkedIn presence and content consistency

Operations & Project Coordination

• Maintain KPI trackers and performance reports
• Update CRM systems and track pipelines
• Coordinate projects and follow up on deliverables
• Track tasks across teams and stakeholders
• Support reporting and dashboard preparation

AI-Enabled Support

Use AI tools (e.g., ChatGPT) to support:

• Research and synthesis
• Content drafting
• Workflow organization
• Data management and efficiency

Working Arrangement & Expectations

• This is a full-time, office-based position, with attendance required Monday to Friday.
• This role follows the U.S. Eastern Time Zone (ET). Depending on the time of year, working hours will be either 3:00 PM – 12:00 AM or 4:00 PM – 1:00 AM (Kenyan time) to align with U.S. Daylight Saving Time changes.
• Employees are expected to work on Kenyan public holidays that fall on regular workdays, based on business requirements.
• To meet operational and team needs, the successful candidate may be required to relocate if necessary for the role.
• This arrangement is designed to ensure seamless collaboration with clients and team members while maintaining operational efficiency.

Qualifications

Must-Have Skills

• Excellent written English and strong attention to detail
• Strong organizational and planning ability
• Clear and confident communication skills
• Experience supporting senior leaders or teams
• Ability to create structured presentations (PowerPoint)
• Familiarity with AI tools such as ChatGPT
• Strong research and analytical thinking
• Ability to manage competing priorities effectively

Preferred Experience

• Marketing coordination or content support
• CRM systems and pipeline tracking
• KPI reporting or dashboard tracking
• Project coordination or operations support
• Experience in consulting or agency environments

We are looking for someone who:

• Takes ownership and follows through on tasks
• Thinks ahead and anticipates needs
• Pays attention to detail without losing the bigger picture
• Remains calm and structured under pressure
• Is comfortable working with evolving priorities
• Can translate ideas into clear, actionable steps