• In charge of Housekeeping & Laundry Department, including management of rooms, public areas, linen, staff uniform, room amenities and relevant supplies
• Maintain a consistent focus on improving the overall flow of housekeeping operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
• Creates and maintains good working relationships within the department and across other departments such that a high level of morale is sustained.
• Ensure guest rooms status is communicated to the Front Desk in a timely and efficient manner.
• Controls all purchases for the department and is consistently aware of quality and cost.  Keeps a record of all items purchased and reviews the monthly budget alongside the hotels management accounts to ensure consistent monitoring of all housekeeping related items and services.
• Controls department labour cost as directed by the Talent and Culture Department.
• Oversees operation of Laundry/Valet and Uniform Room.
• Is responsible for the preparing of the annual Housekeeping budget and the annual linen requisition.
• Manages uniforms for all employees
• To conduct regular Housekeeping Meetings to keep employees informed of policies and procedures, special events, further improvement plans and Guest comments.

Requirements

Qualifications

• Advanced Diploma or Degree in Hospitality/Tourism/Hotel Management or equivalent
• At least 3 years of working experience in a similar position in a 4/5* Hotel
• Working knowledge of Opera
• Proven hands on management style and ability to lead through example in all areas is essential
• An eye for detail
• Highly innovative
• Good interpersonal and communication skills
• Team spirit, high productivity and able to work under pressure
• Energetic, result-oriented and prepared to face challenges

Additional Information

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team