As an Executive Lounge Attendant, you will take care of the guests in the Executive Lounge of the hotel and ensuring that they have a memorable experience with us, and making them ‘Feel Welcome.

• Conduct cleaning and quality checks of all equipment, glassware, cutlery, chinaware, napkins etc. during the set-up of the executive lounge
• After the set-up and before the arrival of guests, and also during a new set-up within the service time, she/he must check the quality of the set-up and ensure a welcoming appearance
• Coordinate with the Guest Relations team to ensure professional and engaging service to all guests in the lounge
• Carry out the end of day closing of the lounge and ensures that all cashiering duties are performed in line with the procedures
• At the end of the shift or the day, she/he has to communicate all information that the next shift staff has to know for smooth running of the operations
• Escorts guests to their tables and recommends food and beverage items, and special promotions if available
• Conducts an efficient and courteous service to the VIP guests

Qualifications

• Diploma in Hotel Management or related field
• 2 years prior experience working with Micros & Opera or  similar systems
• Fluency in English; additional languages are a plus
• Diploma in Hotel Management or related field
• 2 years prior experience working with Micros & Opera or  similar systems
• Fluency in English; additional languages are a plus