The Facilities Officer will manage the daily operations and maintenance of the bank’s headquarters at Westend Building, Nairobi. Responsibilities include ensuring the facilities are safe and wellmaintained, managing vendors, and ensuring compliance with health and safety standards. You will be the primary contact for facilitiesrelated issues and escalate major concerns to the Commercial Real Estate Services (CRES) team.
Key Responsibilities

• Facilities Management
• Preventive Maintenance & Repairs
• Health, Safety & Compliance
• Vendor & Contractor Management
• Budget & Resource Management
• Client Liaison & Reporting
• Sustainability & Energy Efficiency

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or a related field.
• Minimum of 3-5 years of experience in facilities management, preferably in a corporate or commercial real estate environment.
• Knowledge of local health, safety, and environmental regulations.
• Experience managing vendors and contractors, with strong negotiation skills.
• Familiarity with building management systems (BMS) and energy management tools is an added advantage.

SKILLS & COMPETENCIES

• Excellent organizational and multitasking skills. Strong problemsolving abilities and attention to detail.
• Good communication skills with the ability to work with diverse teams.
• Ability to handle emergency situations calmly and efficiently.
• Strong knowledge of maintenance systems, preventive maintenance, and building systems management.
• Proficiency in Microsoft Office and facility management software.

PERSONAL ATTRIBUTES

• A proactive approach to managing facilities and ensuring high standards.
• Strong interpersonal skills with a customer service mindset.
• Ability to work under pressure and meet tight deadlines.
• This role provides an exciting opportunity to be part of a dynamic team that supports a key bank client.
• The Facilities Officer will play a critical role in ensuring the smooth operation and maintenance of the Westend Building while maintaining a high standard of service delivery.