Key duties and responsibilities
IT:

• Maintain and organize company documents, departmental drives, and databases, ensuring easy access for all staff.
• Develop and conduct digital competency and technical literacy training for employees, focusing on Microsoft Office tools and essential online platforms.
• Provide IT support, resolve computer issues, update software, set up new devices, and assist with network connectivity.
• Create and update document templates, guiding colleagues on proper usage.
• Coordinate with the finance team for IT hardware and software procurement, inventory management, and disposal.
• Act as the data protection officer, ensuring compliance with data protection laws and managing data breach and processing registers.
• Support the HR team in onboarding and offboarding processes, including setting up email accounts and attendance systems.
• Conduct regular audits and train staff on data security best practices.
• Assist project teams with technical setups and ensure all digital tools are functioning properly.
• Stay updated on technology trends and propose new tools to enhance productivity.
• Support in-house software development and integration through training.

Facility:

• Monitor and maintain buildings, infrastructure, electrical systems, plumbing, and structural components.
• Plan and optimize space layouts for maximum productivity and efficiency.
• Oversee regular cleaning and maintenance tasks.
• Ensure the safety of employees and property through access control, surveillance systems, and emergency plans.
• Manage energy consumption to save costs and improve sustainability.
• Guide support services such as catering, mail processing, reception, and logistics.
• Work closely with the HR & facility officer on facility-related issues.

Requirements:

• At least 2 years experience in a similar role
• Excellent IT & Administration skills
• Excellent communication and organizational skills.
• Knowledge of data protection laws and best practices.
• Experience in facility management
• Ability to collaborate with cross-functional teams.