The Field Services Manager at Turkana Basin Institute is responsible for overseeing and managing operations at remote research facilities. This role requires a highly adaptable individual with the ability to work remotely and across diverse cultures. The Field Services Manager will ensure that all field operations are efficient, effective, and aligned with the organization’s goals, reporting directly to the COO.

Key Responsibilities:
Field Operations Management:

• Oversee day-to-day operations of remote research facilities and/or lodges.
• Ensure smooth operation across all sites, addressing any operational challenges that arise.
• Implement and monitor standard operating procedures (SOPs) to maintain high standards of operation and service.
• Ensure proper financial oversight and prudent use of TBI resources and asset

Remote Work and Cross-Cultural Collaboration:

• Effectively manage operations from remote locations, utilizing digital tools and communication platforms.
• Work closely with teams from diverse cultural backgrounds, ensuring effective collaboration and mutual understanding.
• Adapt management strategies to meet the unique needs of each field location.

Logistics and Resource Management:

• Coordinate logistics, including transportation, supply chain, and inventory management for remote sites.
• Ensure that all necessary resources are available and efficiently utilized at each location.
• Monitor and manage budgets, ensuring cost-effective operations.

Team Leadership and Development:

• Lead, mentor, and support on-site teams to achieve high performance and productivity.
• Conduct regular training and development programs to upskill staff and improve operational efficiency.
• Foster a positive and inclusive work environment that encourages teamwork and collaboration.

Health, Safety, and Environmental Compliance:

• Ensure compliance with health, safety, and environmental regulations at all field locations.
• Implement and enforce safety protocols to protect staff, visitors, and local communities.
• Monitor environmental impact and promote sustainable practices.

Reporting and Communication:

• Provide regular reports to the COO on operational performance, challenges, and progress.
• Maintain clear and consistent communication with all stakeholders, including remote teams and headquarters.
• Develop and present operational plans, budgets, and performance metrics.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, Operations Management, or a related field (Master’s degree preferred).
• Proven experience (5+ years) in field operations management, preferably in remote settings such as lodges or research facilities.
• Strong leadership, people and team management skills, with experience working across cultures.
• Ability to work independently and manage operations remotely.
• Excellent problem-solving and decision-making abilities.
• Proficiency in using digital tools for remote management and communication.
• Knowledge of health, safety, and environmental regulations in remote or field settings.