About the role

• Burn is looking for a Field Operations Warehouse Officer who will be responsible for organizing the safe and efficient receipt, storage, and dispatch of warehoused goods.

Duties and Responsibilities:

• Last Mile Inventory Management:
  • Ensure safe, timely & effective flow of inventory in the last mile meeting BURN’s operating procedures and processes consistently.
  • Overseeing stock storage processes including tagging and labelling
  • Report the stock status to the warehouse supervisor daily.
  • Keep an accurate, and up-to-date track of inventory to minimize losses and damages.
  • Ensures recovery of lost inventory happens according to processes.
  • Ensure incoming product is received and managed/arranged appropriately according to BURN’s procedure
• Stock Taking:
  • Be responsible for managing and running planned stock takes.
  • Manage and control inventory stock counting/inventory accuracy checks with support from Field Operations Officer and sales agents.
• Forecasting:
  • Forecasting supply and demand to prevent overstocking and running out-of-stock.
  • Placing and receiving orders from the regional warehouse to replenish stocks as needed.
• Sales Orders:
  • Report sales orders (via serial numbers) to the Field Ops Officer on the daily basis
• Aftersales:
  • Receiving the default product brought back for fixing and communicating resolution timelines to the customer.
  • Troubleshoot and fix defaulted products and update the relevant reports after resolution.

Skills and Experience:

• 2+ years of stock management
• Excellent written and verbal communication skills.
• Strong analytic/number-crunching background,
• Bachelor’s degree from a university