We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few. Our poa! Internet service provides wireless broadband to low income and rural communities across East Africa, offering individuals and small businesses highly affordable Internet access. poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.

Mission Statement for the Role:

• Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory.

Overall Responsibility:

• Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales.

Area Coverage:

• Mombasa West (Changamwe, Magongo,Chaani, Migadini,Mikindani, Jomvu, Aldina, Miritini)

Key SMART Results for A-Player Success

• Drive attainment of monthly sales targets as per the vintage:
  • Month 1: 10 sales
  • Month 2: 15 sales
  • Month 3: 20 sales
• Source at least 20 prospective customer visits daily and develop a sales funnel of customers categorized into the system as below:
  • Hot Leads: 20%
  • Warm Leads: 30%
  • Cold leads: 40%
  • Paid customers: 10%
• Marketing Material Utilization: Within the first 3 months after joining
  • Drive 12 fliers per sale. Must adhere to brand guidelines prescribed by the company which are periodically auditable
• Operational Excellence: Within the first 3 months after joining
  • Attain 100% work attendance record with an absence management that is fully compliant to company policies and procedures
  • 100% compliance on system usage for lead generation, categorization & sales made
  • Timely reporting of sales updates at 11am, 3pm and 7pm on a daily basis
  • Ensure 100% adherence to the company’s guidelines on No-Cash financial transactions from customers.

Department stage of development where this role sits:

• Rapid Scale and Growth

Core energy required for this position:

• Doer / Positive/ Aggressive

Key Competencies Criticality (H, M, L)

• Excellent sales person with a good understanding of the buying and selling process – H
• Tactical, scrappy, relentless energy and focus to exceed targets – H
• Accuracy of forecasting and credible pipeline of sales funnels – H
• Ideally, experience selling consumer durables/FMCG/home internet services/in low-income and informal communities – H
• Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports – H
• Work with marketing team to deliver improvements in brand engagement scores in assigned territory – M
• Ability to work and adhere to rules prescribed by the company. Adhere to CRM tools for inputs and must maintain healthy conversion ratios to exceed expectations – M

Mandatory criteria with no exceptions to hire:

• Must have direct selling experience to end customers, 1–2 years of successful track record of earning incentives.
• Must have successfully achieved monthly, quarterly and yearly sales targets.
• Must have strong sales acumen and high integrity.