2 Nov 2024

Field Service Coordinator at Wartsila Eastern Africa Ltd

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Job Description

Wärtsilä Eastern Africa Limited was established in August 1997 to market and sell power plants and marine Engines in the Eastern Africa Region. (Kenya, Tanzania, Uganda, Eritrea, Rwanda, Seychelles, Ethiopia, Burundi, Republic of Sudan and Republic of South Sudan). Wärtsilä Eastern Africa Ltd is a member of the worldwide Wärtsil&a…

Field Service Coordinator

What will you be doing:

Your work will focus on these main responsibilities:

  • Generate and invoice orders timeously
  • Generate purchase orders
  • Act as liaison to customer
  • Coordinate job assignments from start to finish
  • Work in accordance with business as well a QHSE guidelines.
  • Review SWR before assigning to FS Manager
  • Conduct brief and debriefings
  • Review team leaders daily work reports
  • Provide invoicing status to relevant sales person/team

You will shine in this role, when you have: 

  • Qualification in a similar field and related to the position
  • 7 years of relevant experience in the service, customer care, and 4 Stoke Engines.
  • Professional Project Management skills (considered as an advantage)
  • A safety-first mind-set.
  • Passion about developing resources and excellent Customer Service.
  • Experience in a customer facing role with responsibility for collection of costs and invoices.
  • Excellent organizational skills and Customer Centricity.
  • Demonstrable team working skills and the ability to adjust and re-plan in dynamic situations.
  • Excellent communication skills and well-developed cultural awareness and sensitivity.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 2 December. 2024





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