Reports To: BBC Manager
Location: Kakuma

Salary:- Ksh 30,000-40,000

Job Summary

• The Field Supervisor for Buyback Center Sites will play a critical role in ensuring the efficient operation of his/her assigned buyback center. The role involves overseeing site-level staff, managing resources, ensuring compliance with operational policies, and maintaining strong relationships with local communities and stakeholders. The supervisor will ensure smooth workflows, accurate reporting, and alignment with Takataka Solutions\’ mission.

Key Responsibilities

Operational Oversight

• Coordinate the daily operations of the BBC, ensuring waste materials are received, sorted, stored and ferried to the HQ for recycling.
• Monitor the collection and storage of recyclables such as plastics, ensuring proper categorization and quality control.
• Ensure buyback operations run efficiently, minimizing bottlenecks and optimizing throughput across sites.
• Enforce adherence to company standard operating procedures (SOPs) for waste handling and material recovery.

Staff Management

• Supervise buyback center teams, including sorters, loaders, and clerks, to ensure they meet productivity targets.
• Train staff on sorting techniques, safety protocols, and customer engagement to maintain operational standards.
• Handle scheduling, performance reviews, and conflict resolution to maintain a cohesive and motivated workforce.

Inventory and Resource Management

• Track and manage inventory, including incoming recyclable materials and outgoing shipments to processing or sales points.
• Maintain accountability for tools, equipment, and consumables, ensuring proper use and minimal wastage.
• Oversee maintenance schedules for equipment such as weighing scales, compactors, and vehicles.

Health, Safety, and Environment (HSE)

• Implement and uphold health and safety protocols at all sites, including the use of personal protective equipment (PPE).
• Conduct regular HSE audits and risk assessments to ensure safe working conditions.
• Train staff and local stakeholders on waste recovery best practices to promote safety and sustainability.

Reporting and Documentation

• Collect, verify, and maintain accurate records of materials received, processed, and dispatched, including volumes and weights.
• Prepare and submit detailed daily, weekly, and monthly operational reports to the BBC Manager.
• Identify trends and recommend process improvements based on data analysis.

Stakeholder and Community Engagement

• Act as the primary liaison between buyback centers, local communities, and other stakeholders to maintain goodwill and promote buyback activities.
• Address customer and community inquiries professionally, ensuring their concerns are resolved promptly.
• Educate local communities about Takataka Solutions\’ buyback programs and sustainability goals to drive participation.

Qualifications and Skills

• Education: Diploma or Bachelor’s degree in Environmental Science, Waste Management, Logistics, Business Administration, or a related field.
• Experience:
  • At least 1 year of experience in supervisory responsibilities in a production/processing/manufacturing industry.
  • Proven experience working in grassroots or community-based initiatives is an added advantage.
• Technical Skills:
  • Knowledge of waste recovery and sorting processes, especially for recyclable materials such as plastics, metals, and glass.
  • Proficiency in Microsoft Office tools and operational reporting systems.
  • Familiarity with health, safety, and environmental management systems.
• Soft Skills:
  • Strong leadership and communication skills, with the ability to manage and motivate diverse teams.
  • Excellent organizational and problem-solving abilities.
  • Cultural sensitivity and ability to engage with stakeholders across different socioeconomic backgrounds.a