Job Purpose:

The technician will be responsible for installation, maintenance and service of electronic security systems, while adhering to Quality

Key Responsibilities:

• To carry out installation and/or maintenance and service of electronic security systems such as CCTV, Access Control, Barriers, Bollards, Electric Fence, PAVA, BMS, IPBAX, Speedstiles, Tripods, Intercom, Electric Gates and Fire Alarm systems. A strong knowledge of Fire Alarm and BMS systems installation, Programming and maintenance is an added advantage.
• Ensure all works carried out are reported to the supervisor in writing through job cards and company approved communication platforms.
• Ensure security of clients property and tidiness of the premises while attending to the assignment.
• Responsible for attending to assigned tasks within set times.
• Responsible for problem escalation and communication to supervisor as required.
• Respond to and fix systems, application problems and issues as assigned
• To handle technical complaints from the client professionally and escalate when necessary
• To educate and/or train the clients on how to operate installed systems.
• To report any client requirements to the office immediately.
• To carry out any other tasks as may be directed by the Management

Qualifications and Skills:

• Diploma or Degree from any recognized institution in a relevant field with a proven experience as technician for the enlisted systems.
• A minimum of 3years experience in the electronics field.
• Working knowledge of multiple security functions and security-driven technology solutions.
• Working knowledge of general installation and maintenance processes and methods.
• Working knowledge of tools, common appliances and devices
• Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
• Good knowledge of technology-driven security solutions and willingness to continually acquire new skills.