Duties and Responsibilities

Business Needs Assessment & Prioritization

• Analyze and triage incoming requests or enhancements based on relevance, urgency, and strategic impact.
• Collaborate with finance and insurance stakeholders to explore and evaluate different solution pathways, balancing constraints (time, cost, risk).

Requirements Elicitation & Documentation

• Conduct workshops with cross‐functional teams (including multiple geographies) to gather comprehensive requirements.
• Document requirements in sufficient detail (e.g., annotated process flows, data relationships, system interaction diagrams, UML diagrams) to guide solution design.
• Maintain strict traceability from initial request through to final deliverable.

Solution Design & Collaboration

• Work with technical teams, solution architects, and other business analysts to define solution approaches (process changes, system modifications, or both).
• Ensure that testing methodologies (user acceptance testing, integration testing, etc.) are aligned with business goals and thoroughly validated before deployment.

Change Readiness & Stakeholder Engagement

• Facilitate change impact analyses and assist business owners with risk mitigation plans.
• Develop or coordinate training materials, user communications, and support plans to ensure a high level of user readiness prior to go‐live.
• Proactively address and manage any anticipated or persistent resistance to change.
• ‐Live Embedment & Continuous Improvement
• Monitor key adoption metrics, gather user feedback, and track performance against business requirements after go‐live.
• Identify process gaps or additional needs that arise in BAU, and propose iterative improvements or follow‐on project work.
• Oversee documentation updates (including release notes, training guides, and knowledge articles) to reflect the final implemented solution.

Governance & Compliance

• Enforce governance throughout the requirements lifecycle and implementation process, ensuring stakeholder sign‐offs and proper storage of documentation.
• Ensure alignment with relevant financial regulations and corporate finance standards, especially in an insurance context.

Qualifications and Experience

• Bachelor’s degree in Business, Information Technology, Analytics, or a similar field.

Industry & Functional Expertise

• Proven Financial Services industry experience (specifically Insurance and/or Investments).
• Strong understanding of Corporate Finance business processes, principles, and data.
• 5+ years of experience in a project delivery environment with demonstrated complex project success.

Business Analysis Skills

• Competency in analytical problem solving, stakeholder collaboration, and requirements documentation.
• Demonstrable expertise in Business Analysis methodologies & tools (e.g., BPMN, UML).
• Experience with testing methodology, including user acceptance testing and test automation, is advantageous.