Organize, conduct, evaluate training and development programs to enhance organizational and individual performance of operational personnel and commercial customers.

Responsibilities    

• Develop training curriculum, syllabi and manuals for Flight Operations Officers, pilots, and Load controllers.
• Conduct load control training for pilots and FOOs to enable them to complete a load sheet as per KCAA regulations and Company requirements and standards for each fleet.
• Plan, organize, schedule and deliver Flight Operations Training programs in collaboration with the various functions in order to enable easy access and full participation.
• Ensure that all training is conducted as per the KCAA/Company policy and standards.
• Prepare and ensure quality of classrooms during lecture, encourage participation of audience
• Issue certificates / licenses to qualified staff to ensure compliance with KCAA and KQ Standards and Procedures.
• Deliver commercial training programs to contribute to the achievement of revenue generation.
• Maintain competency, qualification and where required certified in both the subject matter required to deliver.
• Supporting the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.
• Act as subject matter expert for the business with regards to Flight Operations/Aircraft Handling and Loading issues.
• Create a learning culture by always engaging learners and their managers.

Job Requirements        

• University graduate/ Higher Diploma/ Diploma
• Load Control training
• FOO Dispatch License/ATPL pilots license
• Instructional Techniques
• Instructional Design
• Turnaround Coordination & Loading Supervision training
• Working knowledge of KCAA rules and regulations
• Delivering service in demanding consumer environment
• At least three (3) years in a supervisory role in Load Control or in Airline Flight Operations

Additional Details        

• Excellent communication, interpersonal and presentation skills
• Leading self
• Instructional design and delivery skills
• Motivational skills
• Proficiency in MS Office productivity skills