Key Areas of Responsibility

• Clean and maintain areas of responsibility according to set standards and procedures.
• Create visually appealing flower arrangements for hotel daily requirements.
• Provide specialized design and floral expertise to plan, design and create floral arrangements for all events in the hotel eg: Wedding, functions, special events
• Prepare bouquets for guests, lobby centerpieces and other flower arrangements as per hotel standard
• Ensure that all designs meet hotel standards and meet or exceed guests expectations.
• Ensure that all floral arrangements are within the allocated budget and deadlines are met for both hotels requirements and guest orders.
• Ensure proper communication of project status, timelines and delivery information to guests, bookers, organizers and other departments.
• All floral orders are updated on the register or sheets and appropriate sign off to be taken from guest or other departments.
• Responsible for creating new floral recipes or floral designs.
• Responsible for ordering flowers, floral products and monitor their arrivals with the vendors.
• Responsible to monitor par stocks and make required requisitions.
• Responsible for Sorting, organizing, cleaning and restock all supplies.
• Ensure good relations with internal departments, clients and vendors to resolve issues.
• Comply with hotel’s health, safety and hygiene policies.
• Adhere to personnel grooming and hygiene standards
• Attend meetings and training sessions as required
• Take part in the Employee Engagement Survey to express areas for improvement.
• Perform any other related duties assigned to him/her by the management

Requirements

Qualifications and Experience

• Diploma in Hospitality
• Good organizational skills and self-discipline.
• Good level of engagement with guests.
• Previous experience in Housekeeping Operations is an asset.
• Proficient knowledge of English (written & oral) is an asset.
• Proven knowledge  in floral arrangements
• Must be well-presented and professionally groomed at all times

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a remote luxury property