• Autonomously performs tasks with a moderate level of guidance and within guidelines and policies.
• Analyses factual information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.
• Supports transfer of concepts for professional direction of own organisational unit into actionable measures.

KEY SKILLS AND EXPERIENCE

• Your Merits:
• It is important that you have at least a tertiary level qualification in Engineering, Telecom Technology, IT, Computer science on from a recognised body.
• Extensive and relevant experience in a similar role.
• For this role it is important for you to constantly have a customer mindset that is, be able to think and react in ways that will benefit or cause least disruption to our customers.
• You have an appreciation for good service level and customer experience, whilst having the ability to anticipate and mitigate problems.