Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties

Food and Beverage Manager

• Inspiring and engaging. As a Food & Beverage Manager, you will provide leadership and strategic planning to all Food & Beverage departments in support of our service culture, maximized operations and guest satisfaction.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Director of Operations, responsibilities and essential job functions include but are not limited to the following:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Manage all operational requirements of the Food & Beverage Department
• Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
• Share the desire to deliver Accor values and HEARTIST philosophy.
• Steer and promote all the F&B points of sale.
• Ensure that all information is duly passed on to the applicable departments.
• Organize and supervise the preparation of points of sale according to activity forecasts and product information.
• Ensure the brand’s reference standards are properly applied.
• Ensure that the team has been trained for All Safe protocols.
• Oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
• Responsible for creating, coordinating and implementing the training of staff throughout the department.

Qualifications

Your experience and skills include:

• At least 10 years’ experience in F&B Operations, 5 of which have been in senior leadership. Service focused personality is essential.
• A passion for Food & Beverage. On trend knowledge. Beverage experience is a plus.
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance