Role Purpose

The role holder will provide support to the department by undertaking Security, forensic, fraud & other investigations including extracting, analyzing, and interpreting data, gathering evidence, summarizing & reporting information gathered and other complex business information.

Main Responsibilities

Operational

• Assist in the overall administration and running of the forensic and security department.
• Assist in the development and walkthrough implementation of effective measures and strategies for security & fraud risk mitigation across the company and all business lines.
• Assist in development, configuration, and deployment of security technologies & systems to protect company’s assets (tangible and intangible), systems and personnel.
• Assist in designing effective security, fraud, and investigations structures to ensure effective and timely service delivery.
• Perform criminal investigation of all suspected frauds, theft, and dishonesty against Jubilee Insurance; Obtain information required to form an initial assessment of these offences and identify areas of loss; and subsequently, professionally, and forensically gather evidence to be used to support these offences.
• Prepare investigation reports with the objective of presenting evidence gathered in a professional and concise manner.
• Perform regular reviews of exceptions reported in business information by analyzing, interpreting, summarizing, and presenting for further investigations.
• Assist in conducting security & fraud awareness campaigns and as well as training company staff on anti-fraud & security policies and procedures.
• Assist in the Management of 24/7 CCTV Surveillance Control room, Automated Access Control, Intruder Detection and Alarms systems (Security & Fire).
• Represent the company in courts on prosecution of suspects and as well assist in funds tracing, asset identification and recovery of lost revenue.
• Liaise with other internal and external stakeholders and National Police departments including CID specialized units and stations where necessary.

Corporate Governance

• Ensure compliance with relevant regulatory guidelines and industry best practices.
• Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.

Culture

• Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Create personalized development plans that align with your career aspirations and the organization’s objectives.

Requirements

Key Competencies

• Ability to analyze complex cases, identify key issues, and develop effective strategies for resolution.
• Proficiency in developing and executing thorough investigations.
• Strong interpersonal skills to conduct interviews and interrogations.
• Showcase an aptitude for gathering and analyzing intelligence information.
• Demonstrate the ability to analyze information critically, draw meaningful insights, and present findings in a clear and actionable manner.
• Exhibit a strong capability to assess and respond to security threats.

Qualifications

• Bachelor’s degree in a related field.
• CFE qualification will be an added advantage.

Relevant Experience

• Minimum of 2-3 years’ working experience in fraud management, forensic investigation departments