Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions.

TIES AND RESPONSIBILITIES

• Greet and assist clients and visitors in a professional and friendly manner.
• Handle phone calls, emails, and other forms of communication, directing them to the appropriate departments.
• Maintain a clean and organized reception area.
• Manage appointment scheduling and coordinate meeting arrangements.
• Provide information about the company’s products and services, addressing client inquiries and concerns.
• Handle customer service issues with patience and professionalism, resolving complaints effectively.
• Assist with administrative tasks such as data entry, filing, and record-keeping.
• Collaborate with other departments to ensure seamless customer service and operational efficiency.
• Process transactions, including payments and refunds, as needed.
• Maintain confidentiality of sensitive information.

KEY REQUIREMENTS, SKILLS & QUALIFICATIONS

• Degree/ Diploma in Analytical chemistry
• 2 years experience in Sales or Customer Service
• Knowledge of CRM software and office management systems.
• Ability to work independently and as part of a team.