Duties and Responsibilities

• Provide customer care and support to internal & external clients and solving their problems.
• Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.
• Front office management
• In liaison with the HR department, help in Induction process of the new staff up-on reporting.
• In liaison with the principal, help in internal communication.
• In Liaison with other departmental heads to understand what’s new and relevant for staff to know.
• Act as the secretary and take minutes for management’s meeting.
• Assist in preparation and logistics of various meeting and conferences.

Required competencies, education, and experience

• Relevant Diploma in secretarial courses.
• 2 years of working experience as a front desk officer
• Having worked in a learning institution as a front desk officer
• Excellent computer skills with good mastery of MS Office applications Good communication skills.
• Competent professional with technical skills and up-to-date knowledge in front office management.
• Good team player.
• Fluent in oral English and Kiswahili and excellent written English language skills
• Competent oral and verbal communicator while working with individuals and teams.