Responsibilities

• Receive, welcome and direct visitors in a professional manner
• Maintain visitors register  and verification of visitors ID before issue of  visitor passes in accordance with office security procedures and notify staff promptly of visitor’s arrival and ensure visitors are escorted where required.
• Answers, screen and direct incoming telephone calls professionally, receive and relay messages accurately and in a timely manner. Maintain an orderly reception area, ensuring it reflects a professional image at all times.
• Respond to general inquiries and provide basic information about the organization as appropriate.
• Support basic administrative tasks such as filing, data entry, document preparation, and scheduling meetings when required
• Coordinate meeting room bookings and ensure readiness for meeting when applicable
• Monitor, incident reporting and escalation of any maintenance or safety issues observed at the reception area. Liaise with security, facilities, and cleaning staff regarding front office needs.
• Adhere to organizational policies, confidentiality requirements, and code of conduct while ensuring compliance with safety, security, and access procedure at the office entrance.
• Support during emergencies – first point of contact.
• Any other assigned duties by the supervisor

Qualifications

• Must be worthy to hold a current temple recommend
• Minimum of diploma or certificate in business administration, office administration or related field.
• Previous 1-2 years experience in a receptionist, front office or customer support.
• Excellent communication skills in English both written and spoken.
• Basic computer skills