Main purpose of this position
To provide front office services including reception, patient registration, and billing at the outpatient as part of a multidisciplinary care process leading to desired patient care outcomes, service standards, and best practice standards.

Key responsibilities of the position

• Provision of outpatient front office services in line with established protocols and best practice
• Implementation of policies, standards operating procedures in relation to front office services.
• Accurate documentation of all professional and other activities in line with the professional – ethical requirements and standard operating procedures.
• Meeting of client and statutory expectations with regard to front office services
• Maintenance of requisite competencies and statutory requirements to practice as a front office assistant
• Participation in quality improvement initiatives
• Participating in health promotion activities

Requirements
STAFF QUALIFICATION AND COMPETENCIES 

Education and Professional Training

• Diploma or degree in office administration, front office management, accounting, public relations

Experience

• At least six months experience post graduation