Responsibilities

• Ensure proper patient registration per the defined protocols and accurate billing.
• Maintain patient privacy and confidentiality at all times.
• Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
• Ensure proper identification records are clearly indicated on documents for correct patient identification and easy retrieval when needed.
• Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.

Requirements

• Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
• Customer focus and results oriented.
• Highly responsive, ethical and responsible.
• Displays professionalism in all areas of work.