Roles and responsibilities

The Fund Administrator will address the administrative aspects of pension schemes to drive data integrity, client satisfaction and client retention. This role reports to the Manager, Scheme Administration.

In more detail, the areas of responsibility include: 

Database Administration

• Providing annual audit data to fund accountants and responding to queries.
• Verification of fund data and loading the information onto the selected admin system.
• Preparing and reconciling member records.
• Processing withdrawal requests for members.
• Maintaining member pension records (bio data, bank details, emails) and updating contributions on the system.
• Providing annual member statements after allocation of interest.
• Supporting Team leaders and Administrators as required in ensuring team targets are met and set out procedures are followed.

Operational Efficiency

• Processing and payment of claims within 5-10 days in liaison with fund managers, custodians, and trustees as appropriate.
• Preparing and submitting quarterly returns of contributions to RBA.
• Preparing quarterly admin reports.
• Processing and payment of additional interest to members who have exited.

Experience and personal qualities

• Bachelor’s Degree in a Business-related field.
• Three-years’ experience in the Pension Industry.
• Professional qualification in Actuarial/ CPA/ACCA will be an added advantage.
• Knowledge of legislation, investments, employee benefits.
• Proficiency of the Admin System.
• Expert knowledge of the Retirement Fund Rules.
• Expert knowledge of the RBA Regulations.
• Expert knowledge of the KRA taxation rules.
• Expert knowledge of Schemes.