Description

Sales Effectiveness

Assist in achieving Area’s Monthly, Quarterly, Semi Annually or Annual sales targets in:

• Airtime Usage and Product Sales
• Subscriber acquisition/connection/Gross adds
• Availability and Penetration of Safaricom Products
• Assist in Increasing/growing channels revenues i.e., M-PESA – Monitor Float availability and terminal availability, Fixed Wireless Access (FWA), Fibre -To -The Home (FTTH).
• Recommend value added services and promotions.
• Ensure Availability of Safaricom Products e.g., M-PESA Float, Devices and other channels product.
• Attend the Daily/Weekly/Monthly Call completion.
• Ensure Right Execution Daily scores (RED)-20 Calls pe day for 5.5 days.
• Onboard new outlets including Non-Traditional Channels)
• Attainment of Communicated product availability targets.
• Assist Territory Business Leads (TBLs) to attain service revenue targets as set by the business.
• Attend set sales review meetings.

Market Knowledge and Coverage

• Submit Route Coverage reports and adhere to approved coverage.
• Share Market Intelligence
• Support Sale programs to increase market penetration

Branding & Merchandising

• Support Marketing Activities and Promotions
• Deploy Merchandising Standards
• Enable availability of Point of Sale (POS) in agent outlets.
• Ensure compliance to branding and merchandising standards at outlets respective clusters
• Ensure attainment of agreed levels of business targets and adherence to re-order levels at all assigned outlets

Requirements

Minimum Experience: 1-2 year’s experience in sales & distribution role preferably FMCG, Telecom & allied industry

Minimum Qualifications: 

• Degree in any relevant field
• Proficiency in written & spoken English and Swahili
• Valid Certificate of Good Conduct

Knowledge, Skills and Abilities

• Selling skills
• Excellent communication skills
• Customer service excellence
• Planning, organization & prioritization skills
• Performance and results driven
• Ability to speak local language in area of operation