12 Jul 2016

General BST Leader Jobs. APA Insurance

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BST Leader – General City Centre Branch Job at APA Insurance


  • This position is responsible for achieving business growth by meeting new business targets.
  • This involves managing and developing the business development team with the aim of enforcing effective credit control, delivery of set loss ratio and building and maintaining customer relationships.

BST Leader Job Primary Responsibilities

  • Checking policy documents, endorsements and agreements with service providers and approving membership certificates or other official documents in line with the company’s underwriting manual;
  • Identifying and referring insurance risks that require reinsurance arrangements ;
  • Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
  • Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
  • Addressing reconciliation issues in liaison with the finance department;
  • Responding to internal and external audit queries and implementation of recommendations;
  • Allocating incoming mails amongst team members and ensuring they are worked on within the agreed turnaround times;
  • Complying with statutory, regulatory and internal control processes at the business units;
  • Responsible for timely renewal invitations, processing of payments and confirmation done by the team as per the SLA;
  • Maintaining accurate records and up to date record on follow up of medical requisitions, premiums, PIN numbers and renewal confirmations as per the set timelines;
  • Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
  • Developing departmental budget and business plans to achieve the set company targets;
  • Entrenching performance based appraisal of departmental staff in line with their set KPIs and departmental targets;
  • Participating in company CSR and brand building activities in liaison with other departments;
  • Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
  • Implementing interdepartmental SLA in liaison with other departmental heads;
  • Participating in management meetings, projects and committees as assigned.

Academic Qualifications for BST Leader Job

  • Bachelor’s degree in Actuarial Science or an equivalent.

Professional Qualifications

  • ACII/ Diploma in Insurance


  • At least 6 years relevant experience

Skills and Attributes

  • Leadership skills
  • Teamwork skills
  • Interpersonal and Communication skills
  • Analytical skills


How to Apply

If you wish to apply for this position, please email a detailed CV and cover letter to [email protected] demonstrating why you would be the ideal candidate against the stated roles, responsibilities, knowledge, experience, and personal competencies. The deadline for applications is 25th July 2016

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