Job Ref. No: JHIL094

Role Purpose

As the General Manager, Corporate Sales & IPMI, you will be responsible for the overall growth, performance, and profitability of the Corporate New Business Health Insurance Segment. You will play a pivotal role in expanding our market presence, growth of new business, nurturing client relationships, and ensuring our corporate clients receive top-tier health insurance solutions as well as overseeing the IPMI insurance portfolio to ensure optimal coverage and service delivery.

Main Responsibilities

Strategic

• Develop and implement a comprehensive new business strategy to drive growth and profitability.
• Identify and pursue opportunities to expand the organization’s presence and reach within the corporate sector.
• Cultivate and maintain strong relationships with corporate clients, intermediaries, and other key stakeholders.
• Achieve the sales budget within the set timelines.
• Collaborate with members of the Marketing team and come up with marketing initiatives to penetrate key markets.

Operational

• Identify, recommend, and implement new processes, technologies, and systems with the goal of improving the use of resources and materials.
• Develop and maintain productivity and quality standards through audit and other review mechanisms to ensure policy, procedures, and objectives are carried out.
• Liaise with clients on regular bases to understand their needs, resolve client complaints and issues, develop new business, and to provide value.

 Corporate Governance

• Ensure compliance to insurance related Statutory and regulatory requirements including Treating Customers Fairly, Data Protection and Anti Money Laundering.
• Ensure compliance to all company policies, regulatory and statutory reporting.

 Leadership & People

• To provide the much-needed transformational leadership to meet and surpass the expectations of stakeholders.
• Building relevant departmental capacity to deliver on strategy by leading, guiding, directing, and evaluating the work of the team.
• Building the team and ensure adequate succession planning throughout the team.
• Lead and manage a team of professionals within the department, providing guidance, coaching, and support to achieve individual and high-performance culture.

Requirements

Key Competencies

• Strategic Leadership
• Business Development
• Business Acumen
• Industry Knowledge
• Client Relationship Management
• Communication Skills

 Qualifications

• Master’s degree in Business-related field
• Bachelor’s degree in a Business-related field
• Professional Insurance Qualification is mandatory (i.e., ACII, AIIK, FLMI)

 Relevant Experience

•  Minimum of 10 years of relevant working experience in a similar or equivalent Senior Management role.