Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market.

Key Responsibilities.

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.

Qualifications

• Must have a bachelor’s degree in hospitality management or relevant field.
• Must have at least 4 years of experience in restaurant
• Great attention to detail, strong leadership, and communication skills.
• Excellent customer service skills as well as have a business mindset.
• Skilled in decision-making, problem-solving, planning and organizing.
• Reliable with an ability to multi-task and work well under pressure.
• Knowledge of hotel management software.