5 Aug 2019

General Manager at SHOFCO

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Position Overview

As the Manager, you will be responsible for launching the business in Kibera, including ensuring that the proper compliance documents are in place, establishing manufacturer relationships, acquiring warehouse space, and setting up the logistics. Working closely with SHOFCO’s senior leadership, suppliers/manufacturers, and local shopkeepers in Kibera you will develop an innovative business model that has the potential to revolutionize how goods are supplied and distributed in slum communities in Kenya. You will be responsible for overseeing and managing all aspects of the pilot, reporting directly to SHOFCO’s Chief Financial Officer.


  • Lead and grow a self-sustaining, profit generating distributorship, that really impacts the community by providing affordable, good quality products in an efficient way
  • Build relationships with a variety of suppliers and manufacturers, develop creative ideas and successfully pitch prospective business partners.
  • Build and maintain strong relationships with network of local shopkeepers.
  • Work with SHOFCO leadership to develop business plan and detailed workplan for pilot launch. Communicate promptly and effectively about significant developments or issues to CEO and CFO.
  • Manage all functions of the social enterprise including purchasing, operations, administration, human resources, and finances.
  • Oversee daily warehouse processes and operations, ensuring compliance to safety and housekeeping standards.
  • Develop effective processes and systems for tracking key functions including purchasing, stock management, distribution, and finances.
  • Provide work plans, assign tasks appropriately, and monitor performance of warehouse and distribution team members.


  • Entrepreneurial can-do mindset, embracing challenges and finding pragmatic, creative solutions that make sure the initiative will continuously develop and succeed
  • Good with people and adapts to various social contexts. Equally at home in high-level meetings as with local shopkeepers and Kibera community members.
  • Strong commercial and negotiation skills to ensure profits are being maximized at all times
  • Meticulous attention to detail, ability to multi-task and prioritize high-level tasks while keeping eyes and ears trained on operational details.
  • Ability to move quickly and make decisions using excellent judgment and risk management.
  • Promotes culture of accountability, upholds high performance standards and takes swift action when standards are not being met.
  • Knowledgeable about Kibera and local community, including political, economic, and social contexts.

Education & Experience

  • Knowledge and experience in retail business and supply chain management is preferred
  • (Bachelor’s) degree in a business-related field or equivalent
  • IT systems knowledge and skills including advanced Excel skills

How to Apply

Interested applicants should send their applications together with a detailed CV to the HR Manager [email protected] or drop their hard copies at our Head Office in Kibera, Gatwekera. Applications without this information will not be considered. DO NOT ATTACH

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