About this role:

The position will manage the entire lifecycle of business registration.  This includes country start-ups, when options for the type of corporate entity and country registration are identified, assessed, decided upon, and implemented; to maintaining the corporate entity in good standing throughout the duration of MSH’s presence in country, including all applicable statutory and non-statutory filings; and close-out, including assessment and implementation of terminating MSH’s registration, or maintaining an active or inactive status.  This requires close collaboration with the General Counsel, local outside counsel, as well as numerous internal MSH offices across the organization.

• The GBRS will set the standards, policies, and SOPs regarding business registration compliance.
• Develop and manage the process regarding new registration, maintaining active registrations, resolving suspensions, and closing registrations.
• The GBRS will build/design and maintain an electronic data repository/system that stores all information related to country compliance.  This includes a full list of countries, documents, and timetables for submission.
• The GBRS will ensure that all records are up to date.
• Conduct regular reviews of country registration compliance and related matters, identify gaps and work with appropriate units to ensure full compliance.
• Serve as a main point of contact for all information related to country compliance.
• Effectively train and communicate the importance of the Global Business Registration across the organization.

More specifically:

Global Business Registrations 40%

• Complete all active and inactive registration filings in a timely manner.
• Annual audit for status of all active and inactive country registrations.
• Goal is to receive zero penalties or fines for non or late filings, and to have an up-to date database of MSH’s registration status in all countries

Technology – 30%

• Identifies, designs/customizes, and manages an IT solution for intake requests and tracking assignments.
• Manages internal systems such as SharePoint and Ollie (the MSH Intranet).

Administration – 20%

• Works with various departments to ensure workflow is aligned to priorities.
• Identifies solutions to increase overall efficiency of the Global Business Registration function.
• Implements Knowledge Management program, including the reuse of data, proper document management and creation of self-help tools.
• Manages office administration for the Global Business Registration alongside the OGC infrastructure.

Communication – 10%

• Ensures optimal communication between Global Business Registration and all internal clients. This includes ensuring client visibility into applicable matters, and facilitating direct communications with management when decisions are needed.

QUALIFICATIONS

What do you need to apply?

• MSH employs people of passion, we seek those individuals who dream of a better world. We look for professionals who combine experience, local knowledge, and an understanding of international best practices.

Specific requirements for this role are:

Education and Experience:

Required: Bachelor’s degree

Required: At least four years of progressively responsible work experience working in an international business. Experience handling business/entity registration filings. Experience supporting implementation of multiple workstream activities, ability to work well with and support senior leaders.

Preferred: Paralegal experience a plus.

Knowledge and Skills:

• Knowledge of governance requirements for different types of entity registrations, including for subsidiaries, branch offices, and special status for international organizations implementing development assistance projects
• Strong communication skills with the ability to effectively develop comprehensive, yet succinct, written and presentation documents that communicate with authority to management.
• Project management skills necessary to plan, coordinate, and ensure the proper implementation of all administrative matters related to business registration.
• Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, and SharePoint) and other MS365 applications.
• Knowledge of electronic file management best practices.
• Excellent time management skills with the ability to set priorities, meet deadlines, and multitask.
• Excellent research and analytical skills.

Competencies:

• Excellent professional judgment regarding when to make decisions independently and when to consult the General Counsel, and senior management, and confidence to make sound decisions in a timely manner.
• Excellent problem-solving abilities for complex issues. Ability to drive change and influence others without formal authority.
• Demonstrated ability to facilitate change management and improve project management for complex processes in a matrix organization.
• Sound judgment is required to plan, prioritize, and organize a diverse workload.
• Exceptional interpersonal skills with the ability to build relationships with stakeholders including MSH executive staff, board members, as well as external partners/customers.
• Ability to deliver excellent customer care, externally and internally, in a professional manner.
• Effective team player that completes individual tasks on time, closes communication loops, and asks clarifying questions to assure mutual understanding.
• Excellent in-person, phone, email, and written communication skills for team members and clients, leading with tact and diplomacy even in stressful situations.
• Excellent professional judgment regarding when to make decisions independently and when to consult the General Counsel, and senior management, and confidence to make sound decisions in a timely manner.
• Able to handle confidential information with discretion.
• Attention to detail.
• Flexible and adaptable to changing activities and workloads.
• Independent worker with ability to take initiative, as well as work well with an existing team.
• Dependable and engenders trust.
• Politically savvy, ability to navigate a cross-functional organization.
• Cross-cultural agility.