The position:

Living Goods is seeking an intern to join the Global Programs Strategy and Excellence team to support various program and operational improvement initiatives. The intern will provide administrative assistance and conduct document reviews for key initiatives, including the development of a new knowledge management framework, the rollout of a project management approach, and the creation or revision of operational manuals and guidelines, among others.

Responsibilities:

• Meeting support
  • Schedule meetings: Reviewing calendars of meeting attendees and collaborating with support staff to schedule meetings.
  • Support in meetings by ensuring effective note taking.
  • Follow up on meeting action items to ensure follow-through on staff commitments.
  • Support in the development of presentations and pre-reads for meetings.
• Reports and Documentation
  • Support document development, compiling key resources and summarizing inputs.
  • Serve as an and editor for new documents that are created including formatting and copy editing as needed.
  • Support with the coordination of document review comes on providing advanced notice to reviewers and following up to help ensure the review is completed.
• Knowledge Management
  • Support the administration of the knowledge management governance structure, ensuring they have the resources and information to carry out their roles and conduct check-ins to gauge their progress and support needs.
  • Review new documents, summaries created by other colleagues for completeness and working links.
  • Coordinate content updates with other LG teams and update the content tracker. Follow up with colleagues as needed to ensure timely sharing of new resources.
  • Support in the development of new knowledge resources, documenting and sharing learnings across the organization. This may include in-depth review of existing documentation, interviews, and collaboration with colleagues to ensure appropriate review and promotion of resources.
• Coordination
  • Support in tracking key actions for the team and check-in to ensure timeline are followed.
• Other tasks as needed.

Skills and Competencies:

• Great attention to detail.
• Proactive – can an assignment and run with it.
• Document editing skills.
• Effective note taking skills that ensure key points, agreements, and follow up actions are captured with relevant detail.
• Proficient on Microsoft suite including Outlook, Word, PowerPoint, and Excel.
• Ability to manage multiple tasks at once.
• Strong organization skill, including organizing resources in an intuitive structure.

Education and Experience:

• A holder of a bachelors degree in a relevant field.
• At least six (6) months experience or course work related policy, health, writing/communication or related topic.
• Experience using Microsoft Sharepoint and/or OneDrive.